Refund policy

 

We hope you love your purchase.

Due to the nature of cosmetic and personal care products, we do not accept returns or exchanges for change of mind.

Damaged or Incorrect Orders

If your order arrives damaged, defective or incorrect, please contact us within 7 days of delivery with your order number and photographs of the product and packaging.

Where appropriate, we will offer a replacement or refund.

Lost Parcels

If your parcel appears to be lost in transit, please contact us and we'll work with Australia Post to investigate.